Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

UEERA0085 Mapping and Delivery Guide
Service clothes washing machines and dryers

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency UEERA0085 - Service clothes washing machines and dryers
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to service clothes washing machines and dryers.It includes working safely, testing appliance functions, locating and rectifying clothes washing machine and dryer faults and defective components, and completing required service documentation.Individuals will typically work independently to service and repair clothes washing machines and dryers.The skills and knowledge described in this unit require a licence or permit to practice in the workplace where work is carried out on electrical installations which are designed to operate at voltages greater than 50 volt (V) alternating current (a.c.) or 120 V direct current (d.c.). Competency development activities in this unit are subject to regulations directly related to licensing. Where a licence or permit to practice is not held, a relevant contract of training, such as an Australian Apprenticeship, is required. Additional and/or other conditions may apply in some jurisdictions subject to regulations related to electrical work. Practice in the workplace and during training is also subject to work health and safety (WHS)/occupational health and safety (OHS) regulations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry

applicable documentation, including workplace procedures, industry standards, equipment specifications, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field Refrigeration and air-conditioning
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare toservice clothes washing machine and dryer
  • WHS/OHS hazards, risk control methods, relevant standards, codes and legislation are obtained and applied
       
Element: Extent of work to be undertaken is determined from service/fault requests and/or discussions with supervisor/appropriate person/s in accordance with workplace procedures
       
Element: Advice is sought, as required, from supervisor to ensure work is coordinated with others
       
Element: Sources of materials/parts required for work are identified in accordance with workplace procedures
       
Element: Tools, equipment and testing devices to locate faults are obtained in accordance with workplace procedures and checked for operational safety
       
Element: Service clothes washing machine and dryer
  • Need to test or measure live electrical work is determined in accordance with workplace procedures and WHS/OHS requirements
       
Element: Appliance is checked and isolated in accordance with workplace procedures and WHS/OHS requirements
       
Element: Safety hazards resulting from defect or fault are identified and documented, and risk control measures implemented in accordance with workplace procedures and consultations with appropriate person/s
       
Element: Appliance is tested and components are inspected for wear or defects in accordance with workplace procedures and manufacturer specifications
       
Element: Appliance faults and their cause are identified using measured and calculated values of appliance parameters in accordance with workplace procedures
       
Element: Appliance is dismantled, where necessary, and parts safely stored to protect them against loss or damage in accordance with workplace procedures
       
Element: Defective, worn or faulty appliance components are rechecked and their status is confirmed
       
Element: Replacement parts are sourced and obtained in accordance with workplace procedures
       
Element: Effectiveness of repair work is tested in accordance with workplace procedures
       
Element: Apparatus is reassembled, given a final test and prepared for return to service in accordance with workplace procedures
       
Element: Unexpected situations are resolved in accordance with workplace procedures, safety guidelines and with the approval of an authorised person/supervisor
       
Element: Servicing activities are completed without damage to apparatus, circuits, the surrounding environment and/or services using relevant sustainable energy practices in accordance with workplace procedures
       
Element: Complete and report fault-finding and repair activities
  • Work area is cleaned and made safe in accordance with workplace procedures
       
Element: Service report is completed and verified by an appropriate person/supervisor in accordance with workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including:

applying safe working practices

identifying hazards

using risk control measures

completing and reporting fault-finding and repair activities

implementing legislation, industry standards, codes of practice and regulations

preparing to service clothes washing machine and dryer

servicing clothes washing machine and dryer, including:

determining nature of work from service request

identifying defective components affecting appliance efficiency

finding faults

rectifying defects or faults

testing appliance functions

completing service report

dealing with unplanned events/situations in accordance with workplace procedures in a manner that minimises risk to personnel and equipment

using manufacturer specifications and manuals.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

relevant legislation, industry standards, codes of practice and regulations

relevant manufacturer specifications

relevant risk mitigation processes, including:

potential hazards

risk control measures

safe working practices

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

service clothes washing machines and dryers, including:

component repair or replacement methods

installation

manufacturer parts catalogues and service reports

operational testing and set-up procedures encompassing pre-start and safety control checking, operating cycle testing and control adjustments

types, applications, construction, components and operating characteristics

typical component wear or defects

typical faults.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Servicing clothes washing machines and dryers must include at least the following:

two types of appliances:

washing machines (top load/front load, twin tub or washer/dryer combination)

dryers (washer/dryer combination or tumble/static)

four defects/faults:

washing machines:

higher energy use than previously experienced

program selector not working correctly

appliance light not working

electric shock received from appliance cabinet

dryers:

heater not operating

fan not working

timer not working correctly

electric shock received from appliance cabinet

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
WHS/OHS hazards, risk control methods, relevant standards, codes and legislation are obtained and applied 
 
 
 
 
Need to test or measure live electrical work is determined in accordance with workplace procedures and WHS/OHS requirements 
 
 
 
 
 
 
 
 
 
 
 
Work area is cleaned and made safe in accordance with workplace procedures 
 

Forms

Assessment Cover Sheet

UEERA0085 - Service clothes washing machines and dryers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

UEERA0085 - Service clothes washing machines and dryers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: